Terms & Conditions
Last Updated: [07/09/2026]
Welcome to Vigor. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. General
This website is operated by Vigor / Shreya Signature Foods. The products, information, images, and services available on this website are provided for general customer use and may be updated from time to time.
2. Product Information
We make reasonable efforts to ensure that product descriptions, ingredients, images, pricing, and other information displayed on the website are accurate. However, slight variations in product appearance, packaging, or colour may occur.
Please refer to the product packaging for the most current ingredient, usage, storage, and other product information.
3. Orders & Acceptance
Placing an order on our website does not automatically guarantee acceptance. We reserve the right to accept, cancel, or decline an order due to product availability, pricing errors, payment issues, or other legitimate reasons.
4. Pricing & Payment
All prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.
Orders must be paid through the payment methods available on the website.
5. Shipping & Delivery
We aim to process and dispatch orders within the stated processing time. Delivery timelines may vary depending on the delivery location, courier service, weather, holidays, and other circumstances beyond our control.
For more information, please refer to our Delivery Options page.
6. Cancellation & Returns
Order cancellation, returns, replacements, and refunds are subject to our applicable Cancellation & Refund Policy. Customers may be required to provide order details, photographs, or other information to process a claim.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact our customer-care team as soon as possible with your order details and supporting photographs. We will review the issue and provide an appropriate resolution according to our policy.
8. Health & Wellness Disclaimer
Vigor teas are intended to complement a balanced lifestyle and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual results may vary. If you are pregnant, breastfeeding, taking medication, have an existing medical condition, or have concerns about any ingredient, consult a qualified healthcare professional before consuming the product.
9. Intellectual Property
All website content, including logos, product images, photographs, graphics, text, illustrations, designs, and other materials, is the property of Vigor / Shreya Signature Foods or its respective content owners and may not be copied, reproduced, modified, or distributed without prior written permission.
10. Website Use
You agree to use this website only for lawful purposes. You must not attempt to interfere with the website, introduce malicious software, gain unauthorised access, or use the website in a way that may harm the business or other users.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, availability, privacy practices, or policies of third-party websites.
12. Limitation of Liability
To the extent permitted by applicable law, Vigor / Shreya Signature Foods will not be responsible for losses arising from circumstances beyond our reasonable control, including delivery delays, technical issues, service interruptions, or events outside our control.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date. Continued use of the website after changes are published constitutes acceptance of the updated terms.
14. Contact Us
For questions regarding these Terms & Conditions, orders, products, or customer support, please contact us:
Shreya Signature Foods / Vigor
A1020, I-Thum Tower, Sector 62, Gautam Buddha Nagar, Noida
Customer Care: +91 99998 55846
Timings: 10:00 AM – 7:00 PM, Monday to Saturday
Email: customercare@vigor.com